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Troubleshooting

Common Issues​

Webhook Not Receiving Events​

  1. Check event watcher status is "active"
  2. Verify component address is correct
  3. Ensure event name matches exactly
  4. Check webhook URL is accessible
  5. Review webhook logs for errors

Authentication Failures​

  1. Verify header key and value are correct
  2. Check for special characters in headers
  3. Ensure HTTPS is used for secure endpoints
  4. Confirm server is accepting POST requests

Missing Events​

  1. Check component is emitting events
  2. Verify transaction was successful
  3. Review event watcher configuration
  4. Check for rate limiting issues

Webhook Logs​

Access detailed logs in your dashboard:

  • Event details
  • Webhook response codes
  • Error messages
  • Retry attempts
  • Timestamp information

Support​

If you continue experiencing issues:

Health Check​